After-sales service
Technical and service maintenance of energy facilities in Kazakhstan
EPS provides a full range after-sales and preventive maintenance services power equipment - from 6-110 kV substations to transmission lines, transformers, switchgear and switchgear switchgear and switchgear control systems and SCADA.
We ensure the smooth, safe and efficient operation of your energy facility throughout its lifetime. A team of certified engineers conducts regular visits, diagnostics and repairs, minimizing the risks of accidents, downtime and premature wear of equipment.
What is included in the after-sales service:
The main elements of the service are:
- Pre-commissioning and commissioning works (PCR)
- Checking the completeness and integrity of the equipment.
- Control of compliance with installation and design documentation.
- Testing of electrical and mechanical parameters.
- Adjustment of protections, automatics and control systems.
- Regular maintenance
- Scheduled maintenance and inspections as per regulations.
- Cleaning and lubrication of moving parts.
- Inspection of the condition of insulation, connections and contact systems.
- Check cooling, ventilation, and signaling systems.
- Diagnostics and condition monitoring
- Instrumental check of electrical parameters (voltage, currents, insulation resistance).
- Checking the operation of protection and automation systems.
- Thermography, vibration analysis and other methods for predicting equipment wear.
- Repair and replacement of components
- Localized or major repairs to equipment.
- Replacement of worn or damaged assemblies and parts.
- Restoration of functionality of transformers, GIS, SCRM, UKRM, RPA cabinets.
- Technical support and advice
- Advice on operation and optimization of equipment performance.
- Support in implementing upgrades and modernizations.
- Training of the customer's personnel in safe operation and handling of the equipment.
- Emergency response
- The departure of specialists in case of emergency situations.
- Diagnose and restore operation in minimum time.
- Reduced downtime and economic losses.
Benefits of EPS service
- Single responsibility: we know your facility from design to start-up - this speeds up diagnostics and reduces costs
- In-house production of relays and switchgear - quick access to spare parts and modifications
- Compliance with all RK norms (PUE, GOST, SNiP / SP RK)
- Minimize downtime: planned schedules + 24/7 operational response
- Extending the life of equipment and reducing the risks of unplanned outages
After-sales service ensures reliable, safe and long-term operation of the supplied power equipment. It includes a set of technical support, diagnostics, prevention and repair activities to minimize the risks of accidents and extend the service life of the equipment.
For any questions about service, contracting or crew visits, just e-mail us or call us! All necessary data are collected in the section "Contacts"
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